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Terms of service

General terms and conditions of the trading company Savičenta d.o.o. (hereinafter: General Terms and Conditions) govern the rights and obligations between the Buyer/User and the Seller in entering into contracts that regulate the relationship and the purchase and sale of items between the Buyer and the Seller. The customer is bound by the general conditions valid at the time of purchase.

Data of the trading company Savičente d.o.o.

Savicenta d.o.o. for maintenance, construction and tourist agency
Svetvinčenat 47, 52342 Svetvinčenat

OIB 50329598386
Commercial Court in Pazin
Reg. no. 130012368
Management: Natalija Ladavac, Nives Cetina
Share capital: The amount of the company's share capital is HRK 20,000.00 and has been paid in full.
Branch manager: Natalija Ladavac

Terminology used

Trade company Savičenta d.o.o. may be represented in these General Terms and Conditions as:

• seller of tickets or goods at points of sale
• event organizer
• co-organizer of the event
• intermediary in case he sells tickets for contents / events organized by a third party.

Organizer: the organizer of the event can also be a third party, in case the event is held in the premises of Kaštela Morosini-Grimani or the Visitor Center "House of the Witch Mare".

Buyer: a person who buys a ticket or goods at Savičenta d.o.o. points of sale.

A user or end user is any person who in any way directly or indirectly uses or has used the services on the website (hereinafter: the website).

Contractual relationship: the purchase of tickets or goods represents the beginning of a contractual relationship between the buyer and the seller.


When visiting and staying in Kaštel Morosini-Grimani and House of the Witch Mara, the visitor uses and stays in all premises at his own risk, and is fully responsible for any possible injuries or unforeseen circumstances caused by his carelessness.

Trade company Savičenta d.o.o. is not responsible for any injury, death, loss or expense due to its own or any third party's negligence, sickness, weather, strikes, Government Acts, acts of terrorism, criminal acts, war, quarantine, force majeure or any other cause beyond his control. All such risk, loss and expense must be borne by the client.

Collaboration with third parties

Cooperation with third parties will be regulated by a contract signed by both parties.

Entry of animals

Dogs on a leash are allowed to enter the courtyard of the Morosini-Grimani castle.
Dogs and other animals are not allowed to enter the interior spaces or access the contents of the castle, as well as the House of the Witch Mara.

General Terms of Website Use

By using the website, it is considered that you are fully familiar with and agree to the Terms of Use, the Terms of Sale and the Statement of Confidentiality stated here. With any further use of this site after familiarization with these conditions, it is considered that the users agree with what is stated here, and agree to use the site and the services it provides, in accordance with these conditions.

Savicenta d.o.o. may stop sending information, may change or discontinue any method of data transmission, and may change data transmission speeds, as well as any other characteristics. Savičenta d.o.o. reserves the right at any time, and without prior notice, if it deems it necessary and necessary, to cancel or change any of the conditions of use of the website and / or the statement on data confidentiality stated here. Therefore, Savičenta d.o.o. advises users to periodically re-read the information contained in the terms of use and the data confidentiality statement, in order to be informed of any changes.

If there is a change in the Terms of Use and/or the Data Confidentiality Statement, and the user continues to use the website, it is considered that he accepts the new Terms of Use and the amended Data Confidentiality Statement.

Any possible modification or deletion of the terms of use is valid for third parties immediately upon publication on the Grimani Castle website. Any use, apart from familiarization with changes to the conditions, of the website in question by the end user after such a change will be understood as acceptance of those changes.

The user's obligation and duty is to use the Grimani Castle website exclusively in accordance with the regulations of the Republic of Croatia, as well as with general moral and ethical principles. Savičenta d.o.o. may at any time control the content on its website, with the aim of ensuring compliance with these terms of use and compliance with the regulations of the Republic of Croatia.


Savičenta d.o.o. is also the copyright holder of the complete visual content of the Savičenta d.o.o. website necessary for its proper and smooth functioning.

Zany reproduction, distribution, copying and/or publication of the content of the Grimani Castle website without the prior written consent of the owner is prohibited.

Any violation of this prohibition may result in the violation of copyright or some other right, therefore it may produce unwanted effects such as the initiation of various types of court proceedings, and in particular may lead to criminal prosecution.

The user can download, print or save copyrighted materials from this website only and exclusively for the purpose of their own and personal use.

Limitation of liability

Users use the content of the Grimani-Castle website solely at their own risk. Savičenta d.o.o. is not responsible for the consequences that may arise from the use of this website, as well as for the accuracy, origin, quality, reliability or content of any information, services or goods provided through these websites, as well as for content posted by users, third parties or unauthorized users.

Users are not allowed to publish, transmit or make available in any other way materials whose content violates the rights of others or discredits others in any way.

Savicenta d.o.o. reserves the discretionary right to assess whether there has been a breach of obligations by the user.

Savicenta d.o.o. is not responsible for any eventual loss or damage caused by the user's reliance on information obtained on this internet portal. The Grimani Castle website contains links to other websites and is not responsible for the content on these websites. In the event that the user accesses the websites of third parties, he does so exclusively and only at his own risk, which implies the exclusion of the liability of Savičenta d.o.o.

The user agrees that the use of the Grimani Castle website is solely at his own risk. Savičenta d.o.o., as well as any third party associated with it, do not guarantee in any way that the use of this website will not be interrupted or that it will not have difficulties in operation. The user agrees that access to this website may sometimes be interrupted, temporarily unavailable or turned off due to routine maintenance of the site and/or for other reasons for which the owner of this site is not responsible.

The end user is aware of and agrees with the fact that when using the Internet network, technical problems may sometimes occur during the functioning of the above, and with that, temporary interruption of services. Such and similar events are beyond the control of Savičenta d.o.o., and for this reason Savičenta d.o.o. cannot be held responsible for any loss of data or any other harmful event that may occur during the use and provision of services. Savičenta d.o.o. will in no case be responsible for any damage that may occur as a result of using or not being able to use this website. The user confirms that this applies to the entire content of the website.

This disclaimer applies to all possible damages or possible injuries caused by any error, deletion, bad features, interruption, exclusion, computer virus, malfunction, delay in operation or transmission, interruption in communication line, theft, termination contract, destruction or unauthorized access, alteration or misuse of records, inappropriate behavior, negligence or any other action.

Savičenta d.o.o. is not responsible for any damage that may occur to the User and third parties:

• due to unauthorized use of data when purchasing or damage related to such use,

• in connection with the use or misuse of the online shopping service, if relevant

the damage was not caused by the fault of Savičenta d.o.o. Savičenta d.o.o. is not responsible for any damage that may occur due to interruption of the internet connection when using the webshop service. If either party does not exercise its rights under these terms of use, this will not be considered a waiver or loss of those rights, or any other rights set forth herein.

It is emphasized that the headings above the chapters of these General Terms and Conditions of Sale are placed for easier navigation, and that they do not in any way affect the interpretation of these General Terms and Conditions of Sale. In case of nullity, invalidity or unenforceability of any provision of these General Terms and Conditions of Sale, such nullity, invalidity or unenforceable provision shall not affect the validity of other provisions of these General Terms and Conditions of Sale.

Changes to the General Conditions

The seller reserves the right to change these General Terms and Conditions at any time. At the same time, the seller will always inform the buyer about a significant change in the General Terms and Conditions by publishing the change on the home page of his website.


Data published on the web m are of the seller's sole informational nature. The seller assumes no responsibility for the data being complete, accurate in terms of content or current. Photos, multimedia content, documents and descriptions do not guarantee the actual characteristics of the event.

Resolution of disputes

The court in Pula is competent for all legal disputes that may arise related to the use of this website.